The Gold Bank

Thé location was great - easy to get to the AirPort Express and 10 min walk to the Old Town. Breakfast was good, lots of choice of food, changing every day, great choice of juices. We love the Ukrainian cake Napoleon. Reception staff was helpful, not straight away, after a while. We arrived around 11:00 am and we met Violeta at the reception - first she was not very approchable, said she doesn’t have rooms ready and check in is after 3 pm, not earlier. I mentioned to her that I’ve chosen the hotel to celebrate my birthday. But after 10 minutes she came to us and said that as it is my birthday they managed to find a room ready for us and she upgraded us and we can have a room with bath tub and a table. The room was ready and we checked in straight away. That was very nice touch from Violeta. The best girl who worked at the reception was Anna, she was kind to us every time and helped a lot my boyfriend with preparation and organization of my birthday. Anna provided a really great customer service.

The area is very convenient, you have the central train station and the Airport Express bus less than 10 minutes away from the hotel. You have all kinds of cafés, restaurants and supermarkets nearby, as well as tram. The room had great lighting, tall ceilings and carpets, a kettle with cups and some tea/coffee, a mini fridge, a pretty big TV (couldn’t get to log in into Netflix though, YT runs fine) and a very spacious wardrobe. You are given the option to choose cleaning days upon check-in on reception. The receptionists are all very kind.

The hotel room was beautiful and very clean. Location was excellent - walking distance to everything we wanted to see and including the train station. We quite enjoyed breakfast which had a wide variety of food to choose from, and the coffee machine made very nice hot chocolates.

Many thanks to the staff and owner of the hotel! My husband and I had a wonderful vacation. Excellent breakfasts, very convenient location (very close to the city center and train station), responsible and friendly reception staff. Upon arrival, our room was upgraded and it was a very pleasant surprise. We booked a standard room, which usually does not have a table (we noticed this later). The new room came with a desk, which was very nice because my husband needed to work periodically. Once again many thanks to all the hotel staff The Gold Bank.

Everything. Great lobby, lift access, stylish interior, helpful staff, plush carpet in rooms, safe, fridge, large bathroom, king bed with amazing huge pillows and linen. Huge wardrobe to fit everything in and enough room to store our empty luggage at the bottom. Watching and listening to the birds out the window was lovely in the mornings. If you don't mind a short walk, old town is a mer 10-15min stroll straight down the road, which you can marvel at the facades along the way. The staff were very helpful and professional.